3PL warehouse and fulfillment for E-commerce
Outsourcing to 3PL will be more cost-effective than setting up in-house logistics. Concentrate on product development and marketing, rather than logistics complexities.
Our services
We provide a full range of 3PL & fulfillment services in Australia
Are you looking for more information about our 3PL services? Scroll down to find your answer. If you want to ask us your question, please contact our team!
Store goods
Store goods by categorising, labeling, and arranging them systematically in designated storage areas according to inventory management protocols and client specifications.
Pick & Pack
Pick and pack goods by efficiently selecting items from inventory, carefully packing them according to client requirements, and preparing them for shipment with accurate labeling and documentation.
Ad hoc fulfilment
Ad hoc fulfillment involves promptly processing and dispatching individual orders as they are received, ensuring timely delivery to customers with flexibility and responsiveness to changing demands.
Shipping & Returns
Manage shipping and returns by coordinating the efficient transportation of goods to customers and handling return logistics with prompt processing and appropriate restocking procedures.
Our reviews
Check the reviews of our third-party logistics 3PL services
These reviews showcase the quality of our services and the satisfaction of our clients. We have gathered feedback from various industries and companies, highlighting the versatility and adaptability of our 3PL solutions.
Nakisah, Founder
Craft Club Co.
Nakisah came to A&O after a couple of varied experiences with other 3PLs and with a brand that was ready to jump to the next level.
Rob, Founder
Ringo Sports
Rob came to us with his brand fresh out of the oven and brimming with enthusiasm for his new business.
Lina and Gareth have been a pleasure to work with. They have made our 3PL fulfilment a breeze!! Highly recommend to anyone.
Michael H
Always a pleasure. Friendly and quick communication, and of course the printed project was of fantastic quality. Thanks again, A&O!
Evelyn R
The team provided an outstanding level of service which included a number of late changes to scope. I cannot recommend them highly enough.
Simon H
Exceptional service and execution from the team at A&O thank you Lina for everything, we look forward to working with A&O into the future.
Georgia P
Really easy process to discuss requirements and get a quote. The team was very flexible and delivered exactly what we asked for. Thanks!
Mike E
Lina and the team are so friendly and helpful, and the work they do is outstanding, you couldn't ask for a better service!
Amelia B
How can we help
We solve the most common 3PL & fulfillment needs
The following 3PL needs are widespread. We meet all these needs and cover them all fast and efficiently.
01 Need
Need to migrate from a different 3PL provider
Solution
A&O 3PL moved customers to our warehouse and systems for reasonable pricing, flexible contract terms, personalized service, and issue solutions.
02 Need
Need to take logistics operations out of your lounge room
Solution
A&O has helped clients grow by giving space. A&O assists early-growth e-commerce companies focus on product development and company growth by solving logistical concerns.
03 Need
Need freedom to launch promo campaigns and a responsive 3PL
Solution
A&O knows that businesses needs to conduct ad-hoc promotions like a Golden Ticket during peak sales and other times. A&O streamlines tactical logistics to maximize campaign impact in given time.
03 Need
Need support in troubleshooting issues with stock deliveries
Solution
The A&O warehouse manager is available to help with the odd issues that arise from time to time. Our clients have benefited from a quick phone call to address issues in real time rather than a drawn out email chain that could take days to resolve issues.
03 Need
Need ad-hoc collateral to add to orders
Solution
A&O has a string history in printing, and has the facilities to produce printed collateral to add to orders. Whether it be offer based postcards, thank you cards or an A5 brochure cross-sellinng other products to your customers, A&O has the capabilities to print & fulfil such requests. Talk to us about levelling up your orders.
Our processes
How can you get started with our 3PL services?
Let's outline your business requirements, establish clear business goals, optimise the final 3PL cost for your business, and embark on a logistics management journey together.
Connect platforms with integrations for 40+ eCommerce platforms
Get your Shopify, Amazon or eBay fulfilment for your business. We integrate with all the main e-commerce platforms and then some, meaning seamless order fulfilment and tracking information in real time.
Store your products in our warehouse, ready for further shipping
To store your products in our warehouse, prepare them for further shipping by categorising, labeling, and organising them according to inventory management protocols, ensuring they are readily accessible for efficient fulfillment.
Get your products assembled and sent to your customer with minimal fuss
We simplify the process so that your goods can be sent to your customers quickly and easily. We provide clear assembly instructions, coordinate efficient packaging, and utilise a reliable shipping service for timely delivery.
Our prices
Choose competitive
pick & pack costs
Whether you are a startup or a scaleup, managing pick and pack processes in-house can be time-consuming and expensive. However, by partnering with a reliable 3PL provider, you streamline your fulfillment operations and reduce costs.
Affordable Pick & Pack for Emerging Ecommerce Brands
Start building your online store today with our comprehensive and dependable fulfillment services, tailored specifically to meet the needs of your business during its crucial early growth stage.
Volume: 100–300 orders per month
Price: $4.20 - Pick and pack fee
3PL for Startups plan includes:
- Affordable pricing for low volume.
- Flexible solution to adapt to your growth.
- Dedicated support for a smooth start.
Book a callGet started
Some text goes here, some text goes here, Some text goes here
Start building your online store today with our comprehensive and dependable fulfillment services, tailored specifically to meet the needs of your business during its crucial early growth stage.
Volume: 300-1000 orders per month
Price: $3.90 - Pick and pack fee
3PL for Scaleups plan includes:
- Affordable pricing for low volume.
- Flexible solution to adapt to your growth.
- Dedicated support for a smooth start.
Book a callGet started
More text goes here, more text goes here, more text goes here
Start building your online store today with our comprehensive and dependable fulfillment services, tailored specifically to meet the needs of your business during its crucial early growth stage.
Volume: from 1000+ orders per month
Price: Custom plan
3PL for Established plan includes:
- Affordable pricing for low volume.
- Flexible solution to adapt to your growth.
- Dedicated support for a smooth start.
Book a callGet started
Why you can rely on us?
A&O — your dependable 3PL specialists
We are proud that most of A&O's clients have cooperated with us for over a decade. Why do other companies trust A&O and grow their businesses with us? Find a few reasons below.
Seamless communication between your team and ours
- Seamless team integration, offering service like an extended in-house team.
- Dedicated to understanding and achieving your goals at every step.
- Clear understanding of who to connect with and troubleshoot questions when they arise
Uncompromised pick & pack accuracy and consistency
- Proven track record of consistently meeting deadlines.
- Partnership with Australia Post as a Bulk Mail Partner ensures quality.
- Experienced handling ensures smooth fulfilment of every order.
Secure, clean and organised warehouse
- Clean, organised warehouse increases efficiency and safety.
- Results in faster processing, less inventory loss, and higher customer satisfaction.
- Optimises operations, significantly boosting profitability.
A decade of valuable and extensive experience in 3PL
- 10th year in business, expanded to include 3PL alongside Direct Mail.
- Over 20 years of distribution experience.
- Trusted by over 700 organisations, including global brands.
Level up by adding personalised direct mail
- We have history as a mail house, offering extensive experience in direct mail printing.
- Specialise in adding personalised communications to orders, like Thank You cards.
- Enables ongoing customer engagement post-purchase.
Get ready for your quote today
Here’s a few pieces of info we need to assess your 3PL requirements and pull together a quote:
- Order volume per month
- Number of SKUs you have
- Size of products
- Number of pallets of stock you have
- Your e-commerce platform, like Shopify, eBay etc
A&O Company
Our 20+ years of distribution knowledge now supports our 3PL and Direct Mail offerings. This journey has made us a valued partner to over 700 Australian and international organizations, including some of the world's most renowned brands.
Your Extended Team
Our specialty is blending with your team. This is the key to our excellent service and why our customers frequently claim we were an extension of their in-house staff. Collaboration is our foundation, and we work to understand, share, and realize your objectives.
Uncompromised Quality
We guarantee quality with our history of meeting deadlines and our Bulk Mail Partner status with Australia Post. Our expertise assures that any job we manage for you will go better than expected.
20+
years of distribution
5m+
packages deliver monthly
26
experts in team
700+
valued partners
Get more info
Frequently Asked Questions about our 3PL services
Are you looking for more information about our 3PL services? Scroll down to find your answer. If you want to ask us your question, please contact our team!
What technology do you use for logistics and inventory management?
We use software for WMS and 3PL distribution by one of the world’s leading logistic software companies, allowing you to log in to check your dashboard of activity in real time. Once logged in you will see the activity of your orders moving through the warehouse and out for delivery. Each month we provide you with detailed reporting allowing you to optimise your business as required.
How do you handle communication and reporting?
Reporting is easy and always at your fingertips via your client dashboard. This gives a real time account of your order status and can be filtered to get into more granular detail. Should you need more comprehensive analysis, you’ll have your account manager on hand to help you break down the stats and provide insight into how your logistics are performing.
How do you ensure the security and safety of goods in storage?
Our warehouse is set up with a robust series of security measures to ensure our client’s stock is kept safe. We use CCTV, back to base alarm system and security gates to prevent theft, and ensure our fire safety is up to code to keep the risk of fire low.
Can you provide customised logistics solutions tailored to our specific needs?
Yes. During our discovery process we try to understand the minute details of your operations so that we can design a logistics solution for your unique business requirements. This may result in a customised pick face arrangement, be flexible for different promotional activity or a number of customisations designed to make your business more efficient.
How do you deal with logistics questions or issues that arise?
We have vowed to never let our customers down, and that means we’re ready to field your calls. In addition to their account manager, our clients have benefited from direct access to our warehouse manager and staff to quickly talk through and solve issues as they arise. Our staff are extremely knowledgeable and care about the success of each order, ever willing to help out if needed.